Privacy and Security Agreement
All services provided on our site and the wiwify.com brand belong to and are operated by our company. Our company may collect personal data for various purposes. Below, we explain how and in what way personal data is collected and how it is protected. Through membership or by filling out various forms and surveys on our site, members provide personal information (such as name, surname, company information, phone number, address, or email addresses) which is collected by our site as part of the nature of the transaction.
Our company may send promotional information, new product updates, and promotional offers to our customers and members from time to time. Our members can choose to receive such information when they sign up, and later they can change this preference through the account information section after logging in or by using the link in the informational emails they receive.
Personal information electronically submitted by our members during the approval process on our site or via email will not be disclosed to third parties, except for the purposes and scope defined in the "User Agreement" we have with our members.
Our company may use the information requested for direct marketing purposes either by itself or by partners. Personal information may also be used to contact the user when necessary. Information requested by our company or provided by the user, or information regarding transactions conducted on our site, may be used by our company and its partners for statistical evaluations, database creation, and market research without revealing the identity of our members, beyond the purposes and scope defined in the "User Agreement."
Our company is committed to keeping confidential information strictly private and secret, treating it as a confidentiality obligation, and taking all necessary precautions to ensure that confidential information does not enter the public domain or get used by unauthorized persons or disclosed to third parties.
Credit Card Security
Our company prioritizes the security of credit card holders shopping on our site. Your credit card information is never stored in our system.
The reliability of payment/invoice/delivery address information for orders placed with a credit card on our site is monitored by our company to prevent credit card fraud. Therefore, customers who place an order for the first time on our site must have their financial and address/phone details verified before the order can be processed and delivered. If necessary, our company may contact the credit card holder or the related bank to verify this information.
All the information you provide during membership can only be accessed and modified by you. As long as you securely protect your membership information, no one else can access or change your information. For this purpose, membership transactions are carried out within a 128-bit SSL secure zone. This system is an internationally recognized encryption standard that is impossible to break.
Mail Order Credit Card Information Security
Credit card information you send to us via the mail-order method will be kept confidential according to our privacy principles. This information will be held for 60 days to address any potential disputes related to charges from the bank, after which it will be destroyed. In the case of any unauthorized charges beyond the approved mail-order form, you may dispute the charge with the bank, and this poses no risk to you.
Third-Party Websites and Applications
Our store may link to other sites within the website. Our company does not assume responsibility for the privacy practices or content of these linked sites. Ads published on our site are distributed to users through advertising partners. The principles of this Privacy Policy apply only to the use of our store, not to third-party websites.
Exceptional Cases
In the following limited cases, our company may disclose user information to third parties, outside the terms of this "Privacy Policy." These cases are limited to:
1. Complying with the legal obligations imposed by laws, decrees, regulations, etc., issued by an authorized legal authority;
2. Fulfilling the obligations of the "Membership Agreement" and other agreements made with users;
3. When requested by an authorized administrative or judicial authority as part of an investigation or inquiry;
4. When necessary to protect the rights or safety of users.
Email Security
When sending emails to our Customer Service regarding your order, never include your credit card number or passwords. The information in emails can be visible to third parties. Our company cannot guarantee the security of information transferred via email under any circumstances.
Browser Cookies
Our company may collect information about users who visit our store and their use of the website through a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The cookie helps make the use of the internet easier by saving site preferences and status.
The technical communication file collects statistical information about how many people visit the site, for what purposes the site is visited, how many times it is visited, and how long users stay on the site. This file does not gather personal information or retrieve data from your email. Most browsers are set to accept cookies by default, but users can change their settings to prevent cookies from being stored or receive a warning when cookies are sent.
Our company reserves the right to modify these "Privacy Policy" provisions by publishing them on the site or sending them via email. If there are any changes, they will become effective on the date they are published.
For any questions or suggestions about our privacy policy, you can email us at [email protected]. You can also reach us using the contact information below.